Privacy Policy

Last updated: [ Date: 2025-11-01 ]
Company: Eggciting Products BV, Raphaëlstraat 6, 7031 BA Wehl, The Netherlands (hereinafter “we”, “us”, or “our”)
Website: https://www.theeggcheff.com (the “Site”)

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or otherwise interact with us. Please read this policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Data we collect

We may collect and process the following categories of information:

• Information you give us: For example when you fill in contact or inquiry forms (e.g., name, email address, phone number, company name, country, message) for purposes such as purchasing a device, becoming a distributor, press enquiry or other requests.

• Automatically collected information: When you access the Site, we may automatically collect technical data such as your IP address, browser type and version, time zone, pages visited, referral source, device identifiers and other usage information.

• Cookies and tracking technologies: We may use cookies and similar technologies to collect information about your browsing behaviour, preferences, and to improve your experience.

• Third-party data: We may receive information about you from third-party services (for example analytics providers, advertising networks) depending on your settings and consents.

3. How we use your data

We use your personal data for the following purposes:

• To respond to your inquiries, process requests, provide information or services you request (e.g., device purchase, distributor enquiries).

• To operate, maintain, enhance and optimise our Site (including analytics, security, performance tracking, user-experience improvements).

• To send you marketing communications (only where you have opted in or where permitted by law).

• To comply with legal obligations, for example accounting, audit, dispute resolution.

• To protect our rights, our users, or others (for example to prevent fraud, abuse, or security incidents).

4. Legal basis for processing

If you are located in the European Economic Area (EEA) or UK, our legal basis for collecting and using personal data depends on the personal data concerned and the context of collection. Generally, we rely on one or more of the following bases:

• Consent: you have given clear consent for us to process your personal data for a specific purpose (e.g., newsletter, marketing).

• Contractual necessity: the processing is necessary for a contract you have with us or because you asked us to take specific steps before entering into a contract.

• Legitimate interests: the processing is necessary for our legitimate interests (or those of a third party) provided your rights and interests do not override those.

• Legal obligation: the processing is necessary to comply with a legal obligation to which we are subject.

5. Data sharing and disclosures

We may share your personal data with:

• Service providers who help us operate our Site, process inquiries or perform related services (e.g., web hosting, analytics, email service).

• Our affiliates, subsidiaries, business partners or distributors in order to fulfil your enquiry or request.

• Regulatory or legal authorities when required by law, to enforce our rights, or to protect our users and the public.

• In the event of a merger, acquisition, reorganisation, or sale of some or all of our assets, your personal data may be transferred as part of that transaction (subject to appropriate safeguards).

6. International transfers

Since our headquarters are in the Netherlands and we may engage service providers internationally, your data may be transferred to, stored or processed in countries outside your country of residence. Whenever we transfer personal data outside the EEA/UK, we ensure appropriate safeguards are in place (such as standard contractual clauses or other legal instruments) to protect your rights.

7. Data retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law. For example:

• Inquiries and contact-form data: kept for the period necessary to respond and any follow-up, then securely archived or deleted.

• Usage and analytics data: retained in aggregated or anonymised form where possible; individual identifiers removed when no longer needed.

8. Your rights

If you are in the EEA or UK, you have certain rights regarding your personal data. These include the right to:

• Request access to your personal data we hold.

• Request correction of inaccurate data.

• Request erasure of your personal data (“right to be forgotten”) under certain conditions.

• Request restriction of processing or object to processing.

• Request data portability for data you provided in a structured, commonly used format.

• Withdraw your consent at any time where the processing is based on consent.

• Lodge a complaint with a supervisory authority (for example in the Netherlands: Autoriteit Persoonsgegevens).

To exercise any of these rights, please contact us using the contact details provided below.

9. Cookies and tracking technologies

We use cookies and similar tracking technologies to improve your experience on our Site, to analyse site usage and for marketing purposes. You may choose to disable cookies through your browser settings; however this may affect the availability and functionality of parts of the Site. For further details about cookies, types used and how to disable, please see our Cookie Policy [link if separate].

10. Security

We use appropriate technical and organisational measures to maintain the security of your personal data and to protect against unauthorised or unlawful processing and accidental loss, destruction or damage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s privacy

Our Site is not directed at children under the age of 16 (or such other age required by local law) and we do not knowingly collect personal data from children under that age. If you become aware that a child has provided us with data, please contact us and we will take steps to delete such data.

12. Links to other websites

Our Site may contain links to external websites that are not operated by us. If you click on an external link, you will be directed to that third‐party’s site. We have no control over, and are not responsible for, the content or privacy practices of those sites. We recommend you review the privacy policy of every site you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices, legal requirements, business operations or other reasons. We will notify you of any material changes (for example via a notice on our Site or by email) and indicate the date at the top of this policy.

14. Contact us

If you have any questions regarding this privacy policy or our data practices, please contact us at:
Email: info@theeggcheff.com
Address: Eggciting Products BV, Raphaëlstraat 6, 7031 BA Wehl, The Netherlands